FREQUENTLY ASK QUESTIONS
+ Do you offer express shipping?
Express shipping varies based on the item. Please send an email to CUSTOMERSERVICE@PCSTUDIONY.COM and we’ll be happy to assist you. NOTE: Express shipping is unavailable for pre-order items. Please refer to the product description to see if your item is on pre-order.
+ Do you offer international shipping?
Yes, we ship worldwide! We use both USPS and DHL for international orders. Custom dues are paid by the customer. For more information about shipping please refer to our shipping page.
+ Do you offer free shipping?
We do offer free shipping to domestic customers that order over $250. Please read our shipping policy.
+ Can I exchange or return my order if it doesn’t fit?
Currently we are unable to accommodate exchanges. We welcome you to return your item(s) by mail in accordance with our return policy by using our online returns portal.
+ I’m in between sizes, which size should I buy?
Please refer to our sizing chart and/or individual product descriptions for guidance prior to making a purchase.
+ I made a mistake/there’s something wrong with my order, who should I contact?
CUSTOMERSERVICE@PCSTUDIONY.COM for all customer service inquiries.
+ I want to collab with PC STUDIO, what’s the best email to do so?
+ Does PC STUDIO wholesale to boutiques?
For wholesale inquiries, please send an email to HELLO@PCSTUDIONY.COM with WHOLESALE in the email title. Please include the information below.
- Your Position in the Company
- Company Name
- Boutique Location
- Boutique Website
- Number Of Locations
- All Links To Your Boutiques Social Networks
+ When will products that are out of stock be restocked?
Most of our collections contain exclusive fabrics and materials. As a result, every single product we produce has the potential to sell out, and be gone forever.If a product you love is out of stock, add yourself to the waitlist by clicking "GET NOTIFIED WHEN WE RESTOCK" button on the product page. You will be the first to know when and if that product is remade.